Shared Spaces Briefing, Jul 1

I think the most important parts of this article isn't the obvious spam-virus connection, but the discussion towards the end talking about e-mail 2.0 and moving towards more integrated messaging and the biggest barrier is Outlook and the MSFT hegemony PCWorld.com – Spam Gets Dangerous

I know that IM has been essential for me to do my job for 4 years. I was responsible for IM being pushed as part of a large Canadian telco. I had been working with a web development company and we used Yahoo's IM client extensively. It then spread internally and when this company was…

Follow up to the previous article posted here. Bad web forms can kill a very good e-commerce site faster than you can say close window. Part 1 is here Do Your Web Forms Show Good Form?, Part 2

More buzz and articles are being written about this idea that collaboration isn't about tools. It's about how we work and process information together. The outcome is often 1+1=3. The bottom line from a recent META group article on collaboration states that “Effective collaboration strategies will enable workers and teams to be more productive within…

Although some say that IM spam (spim) is becoming a problem, I haven't seen it and Dina Mehta makes good points at why the IM model, for example Skype, works. The default setting is to require permission to contact you and you can deny permission at anytime. Sure, this would make e-mail a little more…

Some good advice for the virtual company. I found many times moving away from the keyboard and picking up the phone resolved a question or problem in minutes. Voice inflection can be so important. As Dana points out, the article is a little dated, but still the concept is still true today. In Virtual Company…